Responsible Gaming

Responsible Gaming — Your Complete Guide to Safe & Healthy Betting at 1xpet

1xpet believes that enjoying the thrill of the game is great — but it's most rewarding when kept in check. We want you to stay healthy, maintain strong relationships with your family, and always play with a clear head.

500,000+ Protected Member
24/7 Support Available
6 Protection Tools
Instant Self-Exclusion

What is responsible gaming and why does it matter?

Online betting is growing in popularity across Bangladesh. Millions of people spend time and money on cricket, football, or casino games for entertainment. Most people enjoy it in a healthy way. But for some, it can slowly become a problem — when control slips away, when family or work gets neglected, and when the urge to chase losses with bigger bets takes over.

Responsible gaming means knowing your limits, staying within them, and not letting gaming take over your life. At 1xpet, we're not just here for your entertainment — we're here for your well-being too.

1xpet has built dedicated protection tools for every member. From deposit limits to self-exclusion — these features are completely free to use and can be activated at any time. Our goal is simple: to help you enjoy the experience in a healthy way for the long term.

Remember — a win is a thrill, a loss is a lesson. But chasing losses with bigger bets is never a good idea. 1xpet wants you to keep this in mind and always play as a responsible player.

A Simple Healthy Gaming Checklist

  • Set your budget in advance

    Decide at the start of each month how much you are willing to spend, and do not go beyond that amount.

  • Stick to your time limits

    Don't play for too long in one sitting. After an hour or so, take a break — spend some time with your family.

  • Play for entertainment

    Betting is not a source of income. It is a form of entertainment — keep that mindset.

  • Never Play With Borrowed Money

    Never bet with borrowed money or funds set aside for rent. Only wager what you can genuinely afford to lose.

  • Don't chase your losses

    Take a break when you lose. Chasing losses often leads to even bigger ones.

  • Tell Someone You Trust

    If a family member or trusted friend expresses concern, pay attention — an outside perspective matters.


Core Principles of Responsible Gaming

Follow these six principles and gaming will always stay fun

Financial Limits

Decide how much you are willing to spend per session before you start. If you reach your budget, stop immediately — that is not weakness, that is smart play.

Time Management

Control your playing time. Set a timer on your phone. Always put family, friends, and work first.

Accept Losses Gracefully

Losses are a normal part of gaming. If you lose, stay calm and step away — don't let frustration take over. Try again another day.

Make informed decisions

Don't place bets when you're drinking or under stress. Play with a clear mind and sound judgment — that's when you make your best decisions.

Keep Away From Minors

Never share your account details with minors. 1xpet strictly enforces an 18+ policy.

Don't Hesitate to Ask for Help

If something feels off, contact 1xpet support right away. Asking for help is an act of courage — not weakness.

1xpet's Protection Tools

Use our six specialized tools completely free to help you stay in control

Deposit Limit

Set your own daily, weekly, or monthly deposit cap. Once you hit your limit, deposits will be automatically blocked.

Effective Immediately
Loss Limit

Your session will automatically end once you've lost a set amount. This protects you from falling into the trap of chasing your losses.

From Account Settings
Session Time Limit

Set a daily time limit for your sessions. Once you reach it, the system will remind you to take a break.

Easy to activate
Cooling-Off Period

Take a temporary break ranging from 24 hours to 6 months. During this period, you won't be able to log in to your account. If you wish to return, you'll need to wait until the period has fully expired.

Activate It Yourself
Self-Exclusion

Close your account permanently or for an extended period. Once self-exclusion is active, 1xpet will also stop sending you any marketing communications.

Via Support
Reality Check

A message will appear on your screen at regular intervals showing how long you've been playing and how much you've won or lost. This helps you stay aware and in control.

Automatic Reminders

To activate these tools, reach out via our 24/7 live chat support or support@1xpet.betto get in touch. No charges, no judgement.


Recognise the signs of problem gaming

If you notice any of the signs below in yourself or someone you care about, it's time to pay attention. These signs don't mean you've failed — they simply mean a little help is needed.

Betting with money meant for bills or debt repayments
Playing Late at Night, Disrupting Sleep and Eating Habits
Lying to Family or Friends About Your Gaming
Repeatedly Returning to Try to Win Back Lost Money
Feeling Restless, Irritable, or Anxious When Not Playing
Skipping work or studies to play
Loved Ones Are Expressing Concern About Your Gaming
Savings Are Running Out, Borrowing to Play

What should you do if things go wrong?

The first step to solving a problem is acknowledging it. From there, take it one step at a time.

1
Take a Cooling-Off Period

Contact 1xpet support right away and let them know you need a break. We will help you without asking any questions.

2
Talk to someone you trust

Let a family member or close friend know what's going on. Having someone by your side makes things much easier than facing it alone.

3
Plan your finances

Assess your current financial situation and put together a recovery plan. If needed, seek advice from a financial counselor.

4
Seek professional help

Speak with a mental health professional or counsellor. Gaming addiction is a recognized health condition, and effective treatment is available.

Check yourself

This short self-assessment will help you reflect on your own gaming habits. Answer honestly.

1. Did you spend more than your set budget last month?
2. After a loss, do you place another bet to try to win back what you lost?
3. Have you neglected your family or work because of gaming?
4. Do you feel restless or uneasy when you're unable to play?
5. Have you hidden or lied to someone close to you about your gaming?

Frequently Asked Questions

Frequently Asked Questions About Responsible Gaming

If you have more questions, feel free to contact our FAQ Page Check it out or ask our support team.

No. Self-exclusion keeps your balance completely safe. Once the exclusion period ends, you can log back in and use or withdraw your balance as usual.

Yes, reducing your deposit limit takes effect immediately. However, increasing it requires a 7-day waiting period — this is intentional, to prevent impulsive decisions made in the heat of the moment.

Let our support team know in advance if you'd like your bonus expiry paused during a cooling-off period. We review each case individually and do our best to help.

Family members cannot close your account directly. However, if there are serious concerns, please reach out to our support team. We will assess the situation and take the appropriate action.

No. A self-exclusion period cannot be cancelled before the set time — that is the whole point. This rule is strictly enforced to prevent impulsive decisions to return during a vulnerable moment.

Stay well, play happy!

Play responsibly and enjoy a safer gaming experience with 1xpet's world-class protection tools. New members — join today.

18+ Adults Only | Play for entertainment, not income

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