This policy clearly answers how your personal information is collected, where it is stored, and who can access it at 1xpet. We believe protecting your privacy is our responsibility.
Our Privacy Framework Built on Six Pillars
Every transaction and piece of personal data is encrypted with 256-bit SSL/TLS technology. No outside party can access your data.
1xpet never sells your name, phone number, email, or financial information to any third party. This is our unwavering policy.
You may request the complete deletion of your personal data at any time. We will process the request within 30 days.
We collect only the data we need and clearly state why we collect it. There is no hidden data collection.
You decide what types of communications you receive. Email, SMS, or push notifications — full control is yours.
Independent cybersecurity experts regularly audit 1xpet's systems to ensure your data remains fully protected.
Summary: 1xpet considers your privacy our top priority. This policy explains what data we hold, why we hold it, and how you can update or delete it at any time.
1xpet ("we", "us", "platform") has prepared this Privacy Policy so you can understand how we handle your information with respect. We believe privacy is a fundamental right, not merely a legal obligation.
This policy applies when you:
By creating an account on 1xpet, you agree to this Privacy Policy. If you do not agree with any part of this policy, we recommend that you do not use our platform and contact us to discuss your concerns.
This policy was written in Bengali for your convenience. In the event of any legal interpretation, the English version shall be considered authoritative.
1xpet collects only the information genuinely necessary to provide our services. We do not gather excess or unnecessary data.
Information you provide directly:
| Data Type | When it is collected | Why it's needed |
|---|---|---|
| Full name | On registration | Identity Verification |
| Date of birth | On registration | Age verification (18+) |
| Email Address | On registration | Account Communications |
| Mobile number | On registration | Security & Payments |
| Mailing address | During the KYC process | Identity verification |
| Payment details | On transactions | Deposit/Withdrawal |
What is created without your direct input:
This information is collected primarily to ensure security, prevent fraud, and improve platform performance.
1xpet uses your information only for specific, lawful purposes. Each purpose is clearly explained below.
We never sell or trade your data to advertisers. You can opt out of any marketing communications at any time.
1xpet shares your information with third parties only in strictly limited circumstances and under tight controls. Your data is never sold or exchanged for commercial purposes.
All third parties that 1xpet works with are contractually bound to uphold the same standard of privacy protection.
1xpet uses cookies and similar technologies on its website. Cookies are small files stored in your browser that help enhance your experience.
| Cookie type | Purpose | Validity |
|---|---|---|
| Essential cookies | Keeping login sessions active | Deleted at end of session |
| Preference Cookies | Remembering language and settings preferences | 1 year |
| Analytical cookies | Usage statistics | 6 months |
| Security cookies | Fraud Detection | 30 Days |
You can block or delete cookies at any time through your browser settings. Please note, however, that disabling essential cookies may prevent account login from functioning correctly.
You have the right to know how your data is stored and kept secure. 1xpet ensures security to the highest industry standards.
Your data is retained in full while your account is active. After account closure, certain information may be kept for up to 5 years as required by legal obligations, after which it is permanently deleted.
In the event of a data breach or security incident, 1xpet will notify affected members within 72 hours.
As a 1xpet member, you have several important rights over your own data. Exercising these rights is completely free and will have no negative impact on your account.
You may request to see all information 1xpet holds about you. Full details will be provided within 30 days.
If any of your information is incorrect, you may request a correction. We will update it within 15 days.
If you close your account, you may request that your personal data be deleted. Everything except legally required records will be removed.
You may request a download of your data in a structured, standard format.
You may object to the use of your data for marketing or research purposes, and we will stop.
To exercise any of your rights privacy@1xpet.betEmail us or contact us via live chat.
1xpet strictly does not provide services to minors under the age of 18. We enforce a zero-tolerance policy on this matter.
If you suspect a minor is using 1xpet, please report it to support@1xpet.bet. We will take prompt action.
The 1xpet platform integrates certain third-party services that enhance your experience. These services may have their own privacy policies.
1xpet shares only the minimum necessary information with third parties, and data protection is ensured through contractual agreements.
1xpet may update this Privacy Policy from time to time. We will communicate any changes transparently for your convenience.
Feel free to reach out to us for any privacy-related questions, requests, or complaints. Our team is always ready to help.
Response time for privacy requests: typically within 48 hours. For urgent matters, please contact us via live chat.
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